Service Policy
Domestic and International Globalization Services
Pre-sales Services

In order to provide customers with the best possible laser equipment, Han’s Yueming Laser Group supplies potential buyers with a wide range of research material, technical advice, manufacturing plans, and technology testing. We aim to be our clients go to resource for all things laser! We will not rest until our clients have the exact solution they require for their laser industry needs. Contact us by telephone, instant messaging apps, web page, or post. Our engineers will provide you with highly professional pre-sales consulting and other value-added services in order to satisfy your needs.

After-sales Service

Han’s Yueming Laser Group Co., Ltd. continuously upgrades their after-sales service system.

1. Han’s Yueming Laser Group has 120 customer service telephone lines, and the customer service staff is on duty to receive calls 16 hours a day. To ensure that more than 100,000 sets of laser equipment can be produced continuously, the "Customer Service Management Center" in Dongguan, China, is equipped with a relay telephone line capable of accommodating 120 simultaneous calls, with dozens of vibrant, well-trained operators 16 hours a day to receive service calls from global customers.

2. Han’s Yueming Laser Group has nearly 200 senior engineers to provide you with professional services. We have dozens of agents and distributors worldwide to ensure that a variety of remote customer service options are available online and by phone. We work hard to resolve any issue you may have within 24 hours. We can also send technicians to perform repairs.

3. Han’s Yueming Laser Group visits customers and monitors our own after-sales service. We take great pride in our ability to take full responsibility of our own after-sales service. In order to optimize our customer services, we regularly contact customers and provide maintenance. If you have any dissatisfaction with our service, please feel free to send an email to or call Foreign Trade Director at 0086-139-258-72677.

4. In line with Han’s Yueming Laser Group philosophy of always adding value to the client’s products we consistently provide more value-added services. Our website is continuously updated to match the ever changing state of the technological atmosphere of the laser industry. We provide users with a series of lectures, like, “the Lecture of Application Technology” and "Series Lecture of Laser Equipment Operation and Maintenance Technology and Application Technology". We provide these in in professional markets of the major cities around the world along with information on laser equipment operation, maintenance, and application technologies. In addition to that we provide free access to our Laser Technology Knowledge Dictionary.


Headquarters: No. 28 East Industrial Road, Songshan Lake, High-Tech Industrial Development Zone, Dongguan City, Guangdong Province, China